​High Performance Management in Financial Services and Fintech – Event Takeaways

Mason Alexander’s Banking and Financial Services (FS) Team were delighted to welcome leaders in FS and FinTech to a networking and discussion evening last week. The topic of the night was High Performance Management and included inputs from members of the Banking, FS, Fintech and Sports world.

Participants discussed various topics including managing adversity as a team, how to cope with people who don’t take criticism well and ensuring good collaboration between team members. High pressure work environments, clashing personalities and little work life balance were all noted as obstacles when managing a high performing team.

The key takeaway from the evening was that there is little guidance on managing high performance teams or maintaining a high output.

Read our tips below on how to manage a high performing team and ensure sustained success:

Team Culture

Maintaining a positive, motivational work environment is often the most important aspect of ensuring a collaborative work environment. Encouraging an open, respectful and creative environment will allow team members the freedom to interact more, build trust and ultimately work harder for each other.

Promote Healthy Competition

Motivation and a drive to succeed are crucial to a high performing team. A bit of healthy competition may organically develop among team members but creating an incentive plan can ensure team members are working towards something big!

Regular catch ups

The performance of the team as a whole is vitally important but success will not be seen unless every individual feel respected and heard. Developing a strategy which includes regular catch ups and one on one meetings will ensure that the team member feels heard and that any potential grievances are ironed out quickly.

Shared Values and Goals

The level of belief that an individual has in the vision of an organization can greatly impact the level of motivation and drive that that team member will have for reaching goals. The cohesiveness of the group will affect the output and success that the team has. Ensure every member of the team feels included and critical to the development of the organization.

Lead, don’t demand

Full team collaboration from every team member is key, this includes people at the top!

A successful team leader will lead by example and ensure that they are practicing what they preach. A willingness to lead the way shows team members an understanding of the demands and struggles of the role and will legitimise the role of leader.

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