MA Tech are recruiting for a Senior Project Manager for an excelling company based in Dublin. While the offices for our client are based in Dublin - there is a level of flexibility in relation to remote working as part of the week.
In this role you will be responsible for the ongoing management of a number of customer accounts and the organising of project deliveries to customers. You will act as the primary point of contact during implementation, ensuring that a controlled delivery program is run, and the customer is provided with continued support post implementation. This is the perfect role for someone who enjoys to work with a number of clients while still contributing to the implementation itself within the project.
Defining of customer projects with both external and internal teams
Client facing - working with a number of clients on a day to day basis
Ensuring all projects are delivered on time, within budget and of highest service level
Ensuring all issues both technical and other are resolved in a timely manner for each customer
Deliver enhancements to existing systems
Organising delivery on new systems for both new and existing customers
Act as point of contact for all client communications
Reviewing all deliverables ensuring that all standards of both quality and expectations are met
Directing of project means on project status to identify any potential issues or opportunities
Develop new opportunities for account growth
Report on account performance and development plans
Be present and engage on customer meetings, presentations and workshops
Creation and updating of data trackers and dashboards
Experience in a technology environment - preferably having work on implementation projects previously
Excellent communications skills
Excellent reporting skills
Ability to manage both internal and external stakeholders
Ability to identify technical and commercial risk in business opportunities
Customer relationship management experience
Strong technical awareness - particularly with systems in Life insurance companies
Expertise in business development
Please get in touch to hear some more!