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Senior Cloud Operations Engineer (Fully Remote)

  • Location:

    Limerick, Ireland

  • Sector:

    Technology

  • Job type:

    Permanent

  • Contact:

    Ian Donnelly

  • Job ref:

    4810

  • Published:

    6 months ago

MA Tech have partnered with a rapidly growing Fintech based in south Limerick.They are seeking an Cloud Operations Engineer to join the global team. This is a fully remote role and candidates can be based anywhere in Ireland.

In this role you will ensure that the overall service (including people/processes/tools/infrastructure) is available, and meeting agreed service level requirement covering various offerings.

 

Requirements:
  • Mentoring of Cloud Operations Analyst
  • Ensure that the customer and operational support environments are sized appropriately (including both increasing resources as needed and also reducing resources when not in use)
  • Manage appropriate incidents (and problems) through to resolution, referring and escalating to other resolver groups as required
  • Support plans relating to security incidents (including testing), initiating actions when flagged, ensuring liaison with other parties (internal and external) as necessary
  • Execute plans for DR/BC as required (including periodic testing)
  • Maintain operational run book, taking input from other teams as required
  • Build new customer environments and on-board clients (liaising with client-facing teams)
  • Acceptance of new code (&c) from Development/Product/DevOps teams
  • Deliver changes to operational environments (within framework of release and change management processes)
  • Ensure support for culture of continuous improvement, including identifying areas for potential improved automation and feeding back to relevant teams.

 

 

Requirements:

 

  • Bachelor's degree in information technology or similar qualification
  • At least 3-4 years in a technical support environment for a managed infrastructure or cloud-based solution provider operating within the regulated financial community
  • Strong knowledge of public cloud architecture (preferably AWS)
  • Oracle autonomous database would be an advantage
  • Good interpersonal and communications skills, with an ability to communicate in non-technical terms to non- technical people
  • Excellent experience of working in distributed teams across multiple time-zones and different jurisdictions
  • Good understanding of financial regulatory reporting practices (ControllerView an added benefit)
  • Hands-on experience with tools managing the cloud environment including - Jenkins, Datadog, AWS cloudwatch, logz.io, sysadmin skills.
  • Strong analytical skills and a familiarity with problem solving, an attention to detail and quality and a desire for improvement
  • Good awareness of security and confidentiality issues and experience of identifying security vulnerabilities

 

For more information, please contact Ian Donnelly at i.donnelly@masonalexander.ie