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Billing Specialist

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  • Contact:

    Jessica Grant

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  • Published:

    11 days ago

We are looking for a Billing Specialist to join our Finance team. Reporting to our Billing Manager, you will be responsible for managing matters related to our Billing and Accounts Receivable, primarily for our SMB customer base. You will also be a crucial player in defining and implementing processes to ensure our revenue, collections, and accounting streams run smoothly.

  • Manage the Order to Cash process for our SMB client base
  • Review and setup new contracts in NetSuite
  • Manage accounting operational processes including accounts receivable and recording collections from customers
  • Oversee our communications cadence for customer billing & inquiries, both to/from customers as well as internal stakeholders such as Customer Success & Sales
  • Help maintain and implement the best-in-class practices to streamline processes, leverage systems, and identify further process automation opportunities.


  • 3-5 years of billing experience
  • Excellent verbal and written skills, including the ability to develop concise and well-organised summaries of complex analyses
  • Advanced knowledge of NetSuite / SuiteBilling
  • Proficient understanding of accounting principles and revenue recognition for subscriptions
  • Proficiency with payment gateways integrated with ERP is a plus (we use Adyen)
  • Proficiency with navigating and working within a CRM (we use Salesforce)
  • Detail oriented, able to execute tasks at hand, and excel at follow-up
  • A proactive team player who can also work autonomously
  • Proficient with Excel and large-data analysis & reporting.